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Online Appointments, Prescriptions & Medical Records


Online Services Records Access is available to you BUT REMEMBER you can still use the telephone to call in to the surgery for any of these services as well.

IT’S YOUR CHOICE

From March 2015 onwards, it is MANDATORY that you produce photo ID and fill in an application form (please click here to view application form) to enable us to provide you with MEDICAL RECORD ONLINE ACCESS if you would like your medical record available for online viewing. However it is STILL POSSIBLE to have the facility to book appointments with a GP and request repeat prescriptions for any medications without having to produce a photo ID.
 
*Please note that from March 2015 your Medical Record Summary will consist of(medications, allergies, immunisations and adverse reactions).
Extended access of your Medical Record will be rolled out in stages from April 2015.You would not need to do anything to obtain extended access, you will be able to view additional items e.g. test results, problems, letters once they become enabled.
 
If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.

 

HOW DOES IT WORK?

 You must come in to the practice and make a request from any receptionist. You will be given a printout containing some login details, and you will need to think of a password which is unique to you. This will ensure that ONLY you are able to access your record, unless you choose to share your details with a family member or carer.
 
It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.
 
If you can’t do this for some reason, we recommend that you contact the practice immediately so that we can remove online access to protect your information. You can then request access again as per usual.
 
If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.

 

FURTHER INFORMATION

 For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society "Keeping your online health and social care records safe and secure": www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Documents/PatientGuidanceBooklet.pdf

For more information on Patient Online Services please visit: MyRecord.org.uk

The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.



 
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