Test Results

Tests ordered by our doctors, or nurses: Most results take about a week to come back from the laboratory. Once we receive your results, the doctor reviews them and we will contact you if we need to talk to you about them.

We strongly recommend our patients register for online access to view results online without calling the surgery. If you do need to call us to check your results, please call our dedicated results line on 020 8394 5452 between 1 and 2pm. Please note the results line is open Monday to Friday,

Our receptionists can look in your medical record and if the result has come back as normal they will be able to let you know. However, if the doctor or nurse needs to see you to discuss the results of the test, our receptionists will book you a telephone appointment with the doctor or nurse.

Results will usually be available within the following timescales:
·         Urine samples: 3-4 days
·         Blood tests, Swab tests and Stool samples: 7 days
·         Ultrasound and X-Ray results: 1-2 weeks

Please note it is your responsibility to contact us to check your results, either by telephone as above or by making a telephone appointment to discuss them with your doctor or nurse if they have specifically asked you to do this. You will be advised at this stage whether any further action is needed.

Tests ordered by the hospital: Results are not automatically forwarded to us so you may need to contact the hospital directly or see a doctor to discuss.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice. It is your responsibility to check your results and to make an appointment to discuss them with your doctor if you are advised to do so.

Eat well

Moodzone

Sleep & tiredness

Exercise

Healthy weight

Quit smoking

Sexual health

Alcohol support

Healthy body

Sickness Certificates

You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
Sick certificate website link

Evidence that you are sick
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
Your employer can ask you to confirm that you’ve been ill.You can do this by filling in a form yourself when you return to work. This is called self-certification.
If you’re sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP.
However, this will also depend on your employer’s company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work – ’Fit Note’
The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website
DirectGov website

Allergies

Back pain

Chilblains

Catarrh

Dehydration

Earache

Flatulence

Fever in babies

Hearing loss

Itching

Migraine

Skin rashes in children

Stomach ache and abdominal pain

Ankle problems

Back problems

Chronic pain

Cold sore

Dizziness

Elbow

Flu

Flu-like illness

Heart palpitations

Itchy bottom

Mouth ulcer

Shortness of breath

Swollen glands

Abdominal pain

Bowel incontinence

Chest pain

Cough

Dry mouth

Eye problems

Foot problems

Hay fever

Hip problems

Urinary incontinence

Neck problems

Shoulder problems

Testicular lumps and swellings

Lower back pain

Calf problems

Constipation

Emergency contraception

Diarrhoea

Fever in children

Fever in adults

Headaches

Indigestion

Knee problems

Nosebleed

Sore throat