Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

We contact all patients after their appointments for feedback on our service.

Thinking about your GP practice overall, how was your experience of our service?

FRIENDS & FAMILY TEST RESULTS

77% Very good
13% Good
4% Neither good nor poor
3% Poor
3% Very poor
0% Don't Know

Month / Year	Very good	Good	Neither good nor poor	Poor	Very poor	Don't Know
Jan 2024	287	45	16	8	11	2
Feb 2024	566	93	26	30	19	2
Mar 2024	329	37	11	14	15	0
Apr 2024	276	56	7	12	12	4
May 2024	301	45	11	8	13	2
Jun 2024	293	42	17	8	8	1
Jul 2024	35	6	3	2	3	0
Aug 2024	19	9	1	0	1	0
Sep 2024	62	26	7	2	3	0
Oct 2024	8	3	3	0	0	0
Nov 2024	0	0	0	0	0	0
Dec 2024	0	0	0	0	0	0

Feedback

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CONTACT US

Putneymead Group Medical Practice
266 Upper Richmond Road
Putney
London
SW15 6TQ

Telephone: 020 8788 0686
Fax: N/A
Counselling Direct: 020 8394 5469
Out-Of-Hours: 111

ONLINE SERVICES

You can book blood tests and smear tests and request repeat prescriptions 24/7 through Patient Access / NHS App. All other appointment types can be requested through our new system.

FIND OUT MORE

FRIENDS & FAMILY TEST

The NHS want you to have the best possible experience of care. Please give your feedback.

NEW APPT BOOKING SYSTEM

To request an appointment, ask for your results or for any administrative query – there is now one simple form you fill out and we will get back to you ASAP.

Opening Times | Patient Access | Contact Us