We are testing sending more messages from NHS services to some app users. It’s a convenient and secure way to get appointment reminders and other messages that you might usually get a different way - for example, through text messages or letters. 

This is where you access the NHS App Messaging Service.

This service is a reliable and secure way to get information that you might usually get through text messages or letters.

Messages are:

• sent directly to you using your NHS number (instead of phone number or address), which means it is a more reliable way to reach you if your contact information is out of date at your GP surgery
• always from verified senders, such as your GP surgery and healthcare providers
• kept secure by the same technology that keeps your other information safe in the app

You may get messages through other ways, such as text messages, as well as through your NHS App.