GP appointment? Don't need it? Cancel it!

We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.

How to Cancel an Appointment

Automated appointment reminders are sent 24 hours before. You can cancel your appointment by simply replying back to the appointment reminder using the word CANCEL, which immediately frees it up for others to book. You can also cancel your appointment by submitting a message through our new ONLINE FORM. Please give at least one working day's notice, otherwise it is better to call so we can ensure the appointment is made available to someone else.

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.